LeoVegas and Royal Panda set to leave the Indian market
LeoVegas & Royal Panda players to migrate in September
But the gambling saga does not end here for those who have been a part of LeoVegas Group’s 10-year-long journey as an online casino. Instead, players will be migrated to two other Indian online casino brands, Jackpot Guru and Casibee.
Out with the old, in with the new
Newcomers Jackpot Guru and Casibee entered the Indian market just a few months ago, and it’s now clear that they are the new, India-exclusive brands of LeoVegas.
Well, sort of.
Both brands are run by Black Cat Holdings Limited, a company not part of LeoVegas Group but who are seemingly seamlessly taking over both LeoVegas’ and Royal Panda’s players.
Existing LeoVegas and Royal Panda players are going to be migrated on the 14th of September, with LeoVegas players being migrated to Jackpot Guru, while Royal Panda players will migrate to Casibee.
Players will be able to use the same login credentials as before on the new website.
Common questions about the migration
Obviously, this is a big deal, and the questions are many. These are some of the questions that players might be wondering regarding the migration:
Will I continue to play on a casino with an MGA license after the migration?
No, Casibee and Jackpot Guru hold OGRA gambling licenses issued by the Isle of Man Gambling Supervision Commission.
Which of my data will be migrated?
The following data will be migrated to the new operator:
- Player profile, such as Player ID, name, address, phone number, currency, date of birth, gender, communication preferences, etc,.
- Log-in data, such as social media authentication and Hashed password.
- Account balance and Payment Transaction Aggregations
- Documentation (KYC and SOI)
- Status of the account
- Account history notes
Will I be asked to re-submit documents?
Not if you have already verified your account.
Will I be able to use Facebook or Google to sign in?
No, neither Casibee nor Jackpot Guru has the ability to log in players using Facebook or Google login information.
What should I do if I don’t want my account to be migrated?
You should contact customer support at LeoVegas or Royal Panda.