Shangri La Casino Review

User Rating

18 Ratings



Live Casino


Our Shangri La review shows that website design is far from everything when looking at an online casino.

While their website design feels outdated compared to other Indian casinos, they manage to deliver a great casino product, with local payment methods, casino, live casino, and sports games.


Email & Live Chat

Slot Games
Live Casino Games

Find Paradise at Shangri La Casino!

The experienced Shangri La casino family runs land-based casinos in four countries, and with their online casino Shangri La Live, they’re bringing their expertise to India!

Our Shangri La review looks closer at what this physical-made-online casino has to offer, as, while other land-based casinos with online casino products usually only manage to deliver a sub-par product, Shangri La surprises us with their quality!

SJ Seal of trust logo

Is Shangri La Safe?

Yes, Shangri La casino is a secure and trusted online casino, using the Curaçao gambling license when operating online in India.

But it’s not only their gambling license that makes them safe and trustworthy.

Shangri La is a well-known land-based casino operator with physical casinos in Armenia, Georgia, Belarus, and Ukraine. With over 30 years of gambling experience under such a famous brand, their online casino Shangri La Live is as secure as can be.

How to sign up at Shangri La

  1. screenshot how to sign up step 1
  2. STEP 2: Enter the username you wish to use at Shangri La, as well as the email address and password.
  3. screenshot how to sign up step 2
  4. STEP 3: Enter your name, date of birth, and mobile number.
  5. screenshot how to sign up step 3
  6. STEP 4: Enter your residential address.
  7. screenshot how to sign up step 4
  8. STEP 5: Enter country and currency, and decide if you wish to receive offers by email and SMS.
  9. screenshot how to sign up step 5
  10. STEP 6: A verification email has been sent to the email you’ve registered your account with. Click the link in the email to activate your account!
  11. screenshot how to sign up step 6
  12. STEP 7: You are all set to log in and start playing!
  13. screenshot how to sign up step 7

Review of Withdrawals at Shangri La

A good selection of payment options is essential when making casino withdrawals. The withdrawals at Shangri La casino are available back to a great group of payment methods.

All you have to do to withdraw back to your favorite method is to make a deposit with the same method! With our Shangri La review, we have taken a closer look at all the methods available for withdrawals.

Method Min. Deposit Min. Withdrawal Withdrawal Time
UPI ₹1000 ₹1000 Up to 24h
PhonePe ₹500 ₹1000 Up to 24h
Paytm ₹500 ₹1000 Up to 24h
Bank Transfer ₹5000 ₹5000 Up to 24h
NetBanking ₹500 ₹1000 Up to 24h
VISA ₹800 ₹1000 Up to 24h
MasterCard ₹800 ₹1000 Up to 24h
AstroPay Card ₹800 ₹1000 Up to 24h
Cryptocurrency ₹800 ₹1000 Up to 24h
ecoPayz ₹800 ₹1000 Up to 24h
MuchBetter ₹800 ₹1000 Up to 24h
Perfect Money ₹800 ₹1000 Up to 24h

To our surprise, Shangri La casino really covers all of the best casino payment methods in India! The large majority of Indian online casino players use either Paytm or UPI, both of which are available here.

This can be compared to other great casinos like Casino Days and BlueChip, while hot-shots like LeoVegas still struggle with offering methods optimal for desi players.

Verifying your Shangri La account

As with a long list of legitimate online casinos, account verification is an important part of your time at Shangri La.

To verify your Shangri La account, you’ll want to send one identification document and one residence identification document to [email protected].

Accepted documentation is as follows:


  • Passport copy
  • Aadhaar Card
  • Driving License


  • Utility bill
  • Bank statement
  • Tax bill

How to deposit at Shangri La

    1. STEP 1: Open your account menu in the top right-hand corner.

screenshot how to deposit step 1

    1. STEP 2: Click “Deposit Money”.

screenshot how to deposit step 2

    1. STEP 3: Select the payment method you wish to use, enter the desired amount, and click “Continue”.

screenshot how to deposit step 3

  1. STEP 4: Complete the method-specific instructions, and you’re good to go!

How to withdraw at Shangri La

    1. STEP 1: Open the account menu in the top of the page on the right-hand side.

screenshot how to withdraw step 1

    1. STEP 2: Click “Withdraw Money”.

screenshot how to withdraw step 2

    1. STEP 3: Choose the method you wish to use (varies depending on the method used to deposit), and enter the desired amount to withdraw.

screenshot how to withdraw step 3

  1. STEP 4: Done! Your withdrawal is sent for processing!

Shangri La welcome bonus

To start your journey at Shangri La India right, you have two welcome bonus offers to choose from.

One of these casino welcome offers is aimed toward casino players, while the other will provide you with everything you need to start betting on sports!

Casino bonus at Shangri La

The Shangri La Indian casino bonus gives you up to ₹60,000 in bonus money, plus 20 Free Spins on Starburst!

This casino welcome bonus is split across your first three deposits as follows:

  • The first deposit is matched to 100%, up to ₹20,000. It also gives you 20 Starburst Free Spins.
  • The second deposit is matched to 75%, up to ₹20,000.
  • The third deposit is matched to 50%, up to ₹20,000.

How to get the casino bonus

  1. Sign up at Shangri La Casino
  2. Open the Cashier and select the “100% Casino Welcome Bonus + 20 Starburst Free Spins” offer
  3. Deposit ₹1000 to have your first deposit matched 100% with up to ₹20,000 in bonus money.
  4. Receive your 20 Free Spins in Starburst. Now, it’s time to play!

Important Terms & Conditions

  • The minimum deposit amount to qualify for the offer is ₹1000.
  • The maximum bonus amount obtainable is ₹60,000.
  • The bonus amount has a wagering requirement of 35x.
  • The maximum bet allowed is ₹500.
  • Max bonus win amount is ₹4,00,000.
  • Free Spins in Starburst are valid for 24 hours after being credited to your account.
  • Winnings from Free Spins are valid for 24 hours and come with a 1x wagering requirement.
  • Withdrawing funds from your Shangri La account before meeting the wagering requirements will cancel the welcome offer.
  • The bonus must be wagered within seven days from being credited to your account.
  • Different games contribute differently to the wagering requirements. Check out Shangri La’s separate page for bonus contributions to see the contribution for each game.

Sports bonus at Shangri La

The Shangri La Sports welcome bonus matches your first deposit to 100% up to ₹20,000, plus gives you 20 Free Spins on Starburst.

Start the sporting season off right with extra funds to play for! New players at Shangri La Sports can double their first deposit, giving up to ₹20,000 extra to bet for.

With the sports welcome bonus comes 20 Free Spins in the slot game Starburst. Perfect if you are looking to explore the Shangri La casino.

How to get the sports bonus

  1. Sign up to Shangri La Casino
  2. Select the “100% Sports Welcome Bonus” in the Cashier when making your deposit.
  3. Deposit ₹500 or more to have your deposit matched with up to ₹20,000 in bonus funds.
  4. Start placing your bets!

Important Terms & Conditions

  • The minimum deposit amount to qualify for the offer is ₹500.
  • The bonus amount plus deposit amount has a wagering requirement of 8x on bets with a minimum of 1.50 odds on single bets or per selection on combination bets.
  • Making a withdrawal before meeting the wagering requirements will cancel the welcome offer.
  • The bonus must be wagered within 15 days from being credited to your account.
  • Sportsbook bonus money can only be used on sports betting markets, not on live casino or casino games.
  • Free Spins in Starburst are valid for 24 hours after being credited to your account.
  • Winnings from Free Spins are valid for 24 hours and come with a 5x wagering requirement.

Shangri La Casino Bonus Contribution

While other online casinos have simple contribution criteria like “slots 100%,” or “Roulette 10%,” Shangri La has decided to take a different approach.

Their dedicated Bonus Contribution page lists every game available on their website and their bonus contribution. While some slot games only contribute 5%, others contribute 100% or 0%.

Thankfully, this page has a search feature where you can check if the game you want to play is contributing. That said, this is an annoying extra step for any player wanting to enjoy a Shangri La bonus.

Loyalty program & promotions

Shangri La casino knows that the best casino experience is that which lasts, and this is reflected in their promotions page. The page, called “Promos,” is filled with all kinds of promotional offers suitable for all types of players.

Here you’ll find anything from unique seasonal promotions to weekly recurring offers, and a great selection of sports offers during big sporting events like the IPL.

For players dedicated to this online casino, there is a loyalty program waiting for you; The Shangri La Club.

The Shangri La Club – For Exclusive Players!

The Shangri La casino is no stranger to luxury, so it’s no surprise that they’ve got a VIP program for online players.

Should you be eligible to join the Shangri La VIP Club, a representative from the casino will reach out to you.

As a VIP, there are several perks you can enjoy:

  • Personal VIP Managers are available 24/7 via WhatsApp
  • Exclusive personal offers
  • VIP trips to the land-based Shangri La casinos
  • VIP tournaments
  • Additional payment options
  • Faster withdrawals
  • Lower wagering requirements on bonuses

App review at Shangri La

Android users can download the Shangri La Android app from their website.

Simply click “Android App” in the side menu, and follow the instructions. Their instructions are summarized in an easy 4-step guide, getting your casino app ready to be used in no time.

As they currently only have an Android app, players with other operating systems such as iOS can enjoy their casino site directly through their mobile browser.

Casino games at Shangri La

With games from 35 different game providers, Shangri La India holds a surprisingly impressive selection of games!

Browse their library of slots, live dealer tables, RNG table games, virtual games, and scratchcards to find your next real money thrill.

The Shangri La game lobby is fitted with a search feature, as well as the option to sort games in various categories like “New,” “Popular,” “Slots,” “Table Games,” and more.

Live games

It becomes very clear that Shangri La Live ensures that their Indian players are getting the best possible gaming experience when looking at their Live Casino section.

Straight off the bat, we are welcomed by familiar live dealer tables like Lightning Roulette, Teen Patti, and Andar Bahar. Expanding the popular tables category further shows us Cricket War, Fan Tan, Speed Baccarat, and more. All very popular games among Indian gamblers.

Shangri La’s live casino games are created by some of the most renowned game providers in the industry; Evolution and Ezugi.


There’s plenty to explore in the Shangri La Casino section, as they’ve ensured to collect game titles from a wide array of slot providers like NetEnt, Microgaming, Relax Gaming, and more.

Enjoy brand new games through their “New” game category, or explore popular games, table games, and other game types by expanding one of the other categories available.

That said, we would’ve liked to see more specific categories to filter the slots even further, as a game category simply named “Slots” will provide an overwhelming number of games.

Jackpot games

The dedicated Jackpot game category gives you instant access to the progressive jackpot slots of IGT and Red Tiger Gaming.

The category contains a much larger number of jackpot games than what many other Indian online casinos offer, including major slot games like Mega Moolah and Book of Atem WOWPot!.

Sports at Shangri La

It’s once again clear that Shangri La casino caters to Indian players when looking at their sports section.

Sports betting at Shangri La is split into three sections: “Sports,” “In-Play,” and “Cricket.” The Sports and Cricket sections work on the same interface, so you can just see the “Cricket” section as a quicker way to place your Cricket bets!

There are a bunch of different sports to bet on, and each sports section icon also shows the number of current matches or events available.

You won’t miss any important sporting events with the Shangri La sports betting section.

Live betting feature

All in-game bets are available under the “In-Play” section. With a slightly different interface than the regular Sports one, the In-Play area lists all current games that are live, with the primary match results and 1X2 odds visible.

Click on a match for a live-streamed digital interface showing the game’s events in real-time. Although Shangri La doesn’t offer a live-streamed video feed of games, the digital view gives you instant updates on the game’s progression.

Customer support

The customer support at Shangri La is available 24 hours a day, 7 days a week. To reach a Shangri La casino customer support agent, you have two options, either by sending them an email or by Live Chat.

We always prefer the Live Chat feature whenever there is one as it gives instant assistance. There are, of course, occasions where an email will be a better choice, so we appreciate that the method is available as well.

Response time

Contact Method Response Time
Email 30min – 12h
Phone N/A
Live Chat Instant – 2 minutes

The customer support at Shangri La is absolutely approved by us here at SevenJackpots. Every time we reached out to their support agents through Live Chat, we were instantly connected to an agent who proceeded to answer any questions we asked.

Instant assistance like the one here at Shangri La is also seen at Indian online casinos like Casino Days, Big Boost, and Bettilt, so there’s no surprise that these casinos place highly in our rankings.

Responsible Gambling

Reputation is everything, especially if you’re an operator with a physical, land-based casino presence.

As Shangri La casino has over 30 years of experience on the ground with their land-based venues, they are also extremely experienced when it comes to responsible gambling.

At the bottom of the page, you’ll find their Responsible Gambling page. Besides giving you information on the symptoms of gambling addiction and providing you with a self-test to spot problematic gambling behavior, they also inform you about the responsible gambling tools they offer:

  • Financial limits
  • Account Closure (temporarily)
  • Self-exclusion (permanently)

Conclusion: Why you should play at Shangri La

If you are looking for a through-and-through good online casino experience, Shangri La casino is a great choice.

Sure, it’s not the best-looking website in the world, but who really cares when all we want to be able to do is make fast deposits, even faster withdrawals, and play a bunch of great casino games.

The people behind this gambling website have years of experience in the casino industry, so it really feels like a safe and secure website.

Extra points for the great in-play overview in their sports betting section, ensuring that we can place all our live bets in real-time while also following along with the events of the game.

Shangri La top 5:

  • Paytm and UPI deposits & withdrawals
  • Supports rupees
  • 24/7 customer support
  • 30+ years of casino experience
  • Live Casino, Casino, and Sports offering

Shangri La FAQ

Yes! As a matter of fact, Shangri La Live online casino is tailored toward Indian players.
Shangri La casino takes rupees, so you’ll be able to deposit and withdraw in rupees, as well as play all games using the currency.
Yes, Shangri La Live is legal for you to use, as long as you are not located in a state that specifically states that online gambling is illegal, like Andhra Pradesh and Telangana.
All withdrawals are processed within 24 hours. It then depends on the payment provider used how long it will take for the withdrawal to appear in your account.
Yes! Shangri La casino does offer Hindi as a website language for those more comfortable playing in their native tongue.

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