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JackpotCity: Time to win big!

As soon as JackpotCity Casino loads, you are greeted with the friendly faces of dealers waiting for you to join their live roulette tables. They are all dressed in suits and the female dealers are in shiny dresses, what else do you need?

As you would have gathered from the name of the casino itself, JackpotCity specialises in roulette and that’s what you are greeted with on their homepage. But if you are wondering if that is all there is, you are not up for disappointment. The people at JackpotCity have smartly classified the games into Vegas and Live. Vegas includes all online slot games whereas Live includes all live table games.

JackpotCity is a newbie in the online casino department having been established in 2019. And like a baby, the friendly faces on the site make you feel welcome. Not to mention, the pretty women who make you want to stay and play. Just kidding. Or are we? *wink wink*

JackpotCity is a free-to-join Indian online casino where you can play a variety of games in a web browser or on a mobile device. The casino hosts online slots, online blackjack, online roulette, and live tables.

JackpotCity has been operating since 1998 under the ownership of Digimedia Limited Casinos and aims to gather all the best casino games in one place for you to enjoy. You’ll find the most recent branded options as well as classic slots and other traditional choices.

The site can be configured in dozens of languages, ensuring players from around the world can find and play their favorite games. Players also have their choice of currency when setting up an account. The casino offers instant play and is compatible with Apple, Android, and Windows devices. In fact, it has separate pages devoted to iPhone and iPad casinos.

JackpotCity Casino is headquartered at Betsson Experience Centre, Ta’ Xbiex Seafront, Ta’ Xbiex, XBX 1027, Malta and boasts of being a superior British online casino. 

It is a bummer that they do not accept INR but they do welcome Indian players.

Is it safe to play at JackpotCity Casino?

This is a question that runs through all our minds while we look for new casinos to play at. And this becomes a persistent question especially if you are new to the world of online gambling. Simply put, the answer is yes. JackpotCity is a secure site for you to play at.

JackpotCity is SSL secured and uses safe deposit measures to protect your payment information, but many other online casinos could say the same. What makes this casino ideal for Indian players is that it accepts deposits and play with rupees instead of euros, dollars, or other common currencies.

If you ever need any help or have questions related to game rules, transfer methods, or anything else, you can get quick and helpful support all hours, day or night, by email, phone call, or even live chat.

JackpotCity is also an eCOGRA-approved online casino where players can easily set up an account and start playing. Approval from this organization means that the company has met quality standards in terms of fairness, responsible conduct, and honoring payouts.

Beyond this accreditation, the site uses SSL encryption technology to protect all the data you input while registering an account. This also ensures that any money you deposit is protected. In addition to these security measures, the casino provides 24/7 support and 24/7 live chat services to answer questions and help users with any concerns.

The site is SSL encrypted and RSA certified that makes all of your data and transactions 100% protected. JackpotCity is licensed by the Malta Gaming Authority under licence MGA/CRP/108/2004 issued in August 2018. They are also licensed by the UK Gambling Commission. So you need not worry about JackpotCity robbing you off your money as they take complete responsibility for the improper actions of their employees and all other associations that they may be tied to.

Deposits and Withdrawals

Depositing is a breeze, as JackpotCity accepts credit and debit cards, ClickandBuy, eChecks, Instadebit, Citadel Direct, Instant Bank, direct bank transfer, and many other gambling methods. When it’s time to withdraw your winnings, the casino has an equally wide range of options, so no players get left behind.

JackpotCity offers their players some options to make deposits that are no more, no less.

The methods that they offer as you can see are Visa, Mastercard, Skrill, Neteller, Paysafecard and Trustly. The minimum and maximum deposits that you can make with each of these deposits vary but all of these deposits are processed instantly. 

You will however have to have your account verified before you can make withdrawals. JackpotCity will ask for your Passport, Aadhar or Pan card copies and even your bank statements if it is your lucky day and you want to withdraw a lot of money. They may also carry out a phone or face verification as is required.

You should also cancel all outstanding stakes before you can withdraw all your funds. Players outside Britain can withdraw a maximum of EUR 50,000. JackpotCity chooses to process withdrawals to the same account that the funds were deposited with. If you want to do otherwise, you have to contact their customer support team. 

The withdrawal methods and processing time is listed here:

Withdrawal Methods Type Processing Time
Visa Card 2 to 5 business days
Bank Wire Transfer Bank Transfer 2 to 5 business days
Skrill E-Wallet 0 to 1 hour
Neteller E-Wallet 0 to 1 hour
Entropay E-Wallet 0 to 1 hour
Paypal E-Wallet 0 to 1 hour
Trustly E-Wallet 0 to 1 hour

If you want to make more than 25 withdrawals in 30 days, JackpotCity may charge a fee of 2% of the amount you wish to withdraw or a minimum fee of EUR 5.

Withdrawal Times:

EWallets: 24-48 hours
Credit / Debit Cards: 2-6 days
Bank Transfers: 3-7 days
Cheques: 14-21 days
Pending Time: 1-24 hours

Casino Games at JackpotCity

JackpotCity’s games are arranged into four categories: Online Slots, Blackjack, Roulette, and Live Dealer Casinos. The online pages host games from hundreds of top providers, including branded titles such as Jurassic Park Online Slot and Game of Thrones Online Slot.

The blackjack page features over 40 of these games. If you prefer roulette, you’ll find American, French, and European versions of this casino favourite. You can play slots, blackjack, and roulette games for free or with deposited money.

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While they do naturally focus on the live dealer games, their collection of other casino games are not inferior in any way. Under Vegas, they have games classified as new games, exclusive games and they also have jackpots.  And these games are provided by software providers like Netent, Microgaming, WMS and Quickfire. You can also filter and view only your favourite games offered by your preferred gaming providers.

Online Slots

Gear up and play games like Slots of Gold and King of Slots just like you would at Vegas but without any of the travel expenses under the “Vegas” tab at JackpotCity. Some of the new games that are growing to be very popular include Buffalo Rising, Honey Honey Honey, Big Win 777 and Cash Pump.

They also have Jackpot slot machines that are powered by IGT, iSoftbet, Leander, Netent, Quickfire, Red Tiger and Yggdrasil. With over 500 slot games, there is definitely something for everyone. The jackpot slots include Mega Jade, Dragon’s Luck, Divine Way, Lucky Halloween and Mystery Reels. 

JackpotCity also boasts of hosting some unique and exclusive games such as Mega 40, Redneck Riches, Super Triple 7’s and Upgrade Fever.

Table & Video Poker Games

Unfortunately, JackpotCity does not have a separate video poker or table games section like Omnia Casino. But they do have blackjack and baccarat that you can play which are provided by Netent.

Live Casino

This is the part where JackpotCity really scores. As soon as you open their website you are greeted with various live roulette games that you can join. But that is not all, this is followed by Blackjack and Baccarat games that are also live. They have more than 50 live table games to offer. And they are powered by none other than Evolution Gaming. So no surprises there.

The minimum bet required for live roulette is €0.10 while the maximum is €10000. They have so many live roulette variants like Arabic Roulette, Lightning Roulette, Immersive Roulette, Dragonara Roulette and Double Ball Roulette

JackpotCity’s Mobile Site

When you google “JackpotCity Mobile App”, you are greeted with a lot of sites that list live roulette apps but do not be fooled as these are all apps where you can play roulette. JackpotCity however, is yet to create its own app. 

But this online casino can be accessed via all mobile platforms and browsers. And players can enjoy gameplay just like they would on their PC. Having relied on gaming providers like Netent, Evolution Gaming and iSoftbet, JackpotCity has also ensured uninterrupted gameplay across all these platforms. 

JackpotCity’s Welcome Bonus

Welcome promotions make a big difference for Indian players, and on the first four deposits made to JackpotCity, the casino will fully match you with a maximum of 28,000 rupees. Fully match this limit on all four deposits, and that means you’ll get 112,000 rupees as a gift just for playing! There is no delay on this bonus, and players can start using it immediately.

As if the welcome bonuses weren’t enough, JackpotCity also awards free spins bonuses for their various slot machine games every week.

These spins don’t require any deposit, so you can try out new games and possibly win more rupees at zero risk. Other bonuses offered at daily, weekly, and monthly intervals award everything from cash to prize packages like a cruise vacation. The more you play, the bigger bonuses you qualify for and the more you can gain for playing.

– Jackpotcity welcome bonus up to $1,600 

Look for no-deposit bonuses on specific games as well. These award free spins and rounds to help you get familiar with a game or try something new without having to spend any money. The casino also offers daily, weekly, and monthly promotions that award cash, credits, free spins, and real-world prizes like cruises and vacation packages.

There are match promotions, too — these are tailored bonus reward opportunities based on the player’s activities over the past several weeks. Note that while you need an account to play for money, many games are available for fun with no deposit required.

Would you believe us if we said that JackpotCity offers not 1, not 2 but FOUR bonuses to their new customers? And we swear, we are not lying.

But like all other bonuses that we’ve seen, this also carries some conditions.

  • The only currencies available are EUR, GBP and CAD.
  • The minimum deposit required is £10 or its equivalent in other currencies.
  • Deposits made via Skrill, Neteller and Moneybookers are not eligible to claim this bonus.
  • Only when you claim and play with the existing bonus that you are eligible for, can you claim the next bonus.
  • The wagering requirement is x40 and winnings have to be wagered 40 times in 14 days before it can be claimed. 
  • The maximum bet that can be placed is £6 per round.
  • Wagering on most games contribute to the bonus wagering requirements. However, the individual wager contributions vary from game to game. For example, video slot machines contribute 100%, all live games contribute 15% while dream catcher alone contributes 50%.

Note: If you try to withdraw your bonus funds before these conditions have been met, all the funds will be cancelled and you will also not be eligible for any of the following bonuses.

Casino Bonus

The minimum bet required to play and claim the bonuses is £5. And all these bonuses come with wagering requirements of x35 or x40. Read the terms and conditions properly before making deposits for the respective bonuses. 

  • Online slots contribute 100%
  • All live dealer games contribute 15%
  • Dream Catcher contributes 50%
  • Non-live Roulette, Casino & Caribbean Stud Poker contribute 10%
  • Red Dog, Casino Hold’em, Oasis Poker, Pai Gow Poker games and Texas Hold’em contributes 10%
  • Non-live Blackjack, Baccarat, Pontoon, Video Poker, Punto Banco and Beat Me contribute 5%

Loyalty Program

Finally, if you do try JackpotCity and decide that you want to play their games frequently, you’ll benefit from their loyalty programme. With each bet you place in one of the casino’s games, you will accrue special points, which can be redeemed for extra casino credits or cash. VIP Rewards, reserved for players willing to deposit bigger amounts, award bundles of credits, free spins, and other bonuses.

JackpotCity may be a newer online casino, but it gets everything right when it comes to player convenience, generosity, and fun games. Visit their library and see what you like, because if you’re at all interested, the welcome bonus is too good to pass up!

Customer Support at JackpotCity

As far as customer care is concerned, it is a huge bummer that they do not have 24/7 live support. 24/7 live chat is a feature that is common to all the other online casinos that we at SevenJackpots have reviewed. Their live chat is available only between 08:00 and 01:45 between Monday-Sunday. But other than that, they offer support via email. And you can also send them feedback.

If you are wondering if they offer telephone support at least, the answer is “yes”. You can also opt to be notified of their promotions and offers via mail or sms. But if anyone at JackpotCity is reading this, we hope you can see that you need to offer 24/7 live chat.

Responsible Gambling

JackpotCity encourages players to play keeping in mind that gambling should just be treated as a hobby and not as a source of income for you or your family. So do yourself a favour and keep that in mind at all times.

JackpotCity allows you to set daily, weekly and monthly limits on the amount you deposit and use to bet on the site. If you feel like you have crossed that thin line, you can take a 24 hour time-out or even choose to be exempted from the site for a chosen period of time.

There are also these pop-ups called reality checks that have to be manually activated by you. What it does is display a dialogue box that contains information that includes your total deposits, your total wins and total losses. Once you see this, you can choose to either continue playing or take a break. Players can also choose the duration after which these pop-ups should appear.

There is also a self-assessment test on the responsible gambling page at JackpotCity that you can take if you suspect that you may have a gambling problem.

Why We Recommend JackpotCity?

JackpotCity as we’ve seen, is a casino that focuses more on live dealer games. But this does not mean that they do not have other table and video games. However, it seems like the whole interface of the site nudges you over to live gambling.

Having said that, these are our top 5 reasons to play at JackpotCity:

  • JackpotCity offers a welcome bonus on the first 4 deposits.
  • It is licensed by the MGA and the UK Gambling Commission.
  • Many payment methods are available.
  • You can make instant withdrawals and the withdrawal limit is also high.
  • They emphasise on responsible gambling.

If you are someone who loves playing at live tables and enjoys real time action, then go ahead and start playing at JackpotCity. Are you waiting for a formal invitation with flowers and everything?

Like LeoVegas and 10CRIC, even Jackpot City Casino is a safe, reputable site that has received hundreds of good reviews. The site is encrypted and secure, ensuring that you can play your favourite games with peace of mind.

Plus, the casino is easy to navigate. With the clearly indicated drop-down menus, you can quickly find the game you want to play or search for something new. The site also does a great job of clarifying how payouts and bonuses work.

It just takes a few moments to register your account and hit the tables. Though the casino is restricted to players throughout Europe and the U.S., the availability of so many features, excellent bonuses, security measures, and a solid games library makes JackpotCity a fantastic choice for your preferred online casino.

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