Melbet India Review

Loyalty program & promotions

While Melbet’s casino welcome bonus is larger than those tested in our case study on valuable bonuses, the Promo page holds all the latest promotions, bonuses, cashbacks, and tournaments for those looking to extend their sports or casino bonus experience at Melbet.

You can filter promotions by game type, and there is also a unique category called “Bonus Games,” where you can play unique games.

In addition to regular promotions there is the Melbet Promo Code Store. This store lets you purchase Free Spins, Free Bets, and lottery tickets in just one click.

App review at Melbet

A casino app saves you the hassle of opening the casino via a mobile web browser, and at Melbet, you can download their app to Android or iOS mobile devices.

The Melbet casino app offers the same top-class experience as the web version, with all aspects of the casino optimized for perfect app functionality.

Deciding whether or not you want to use the downloadable app is up to you, and it’s more a matter of personal preference than one option being better than another.

Sports at Melbet

Sports betting is Melbet’s main product, as can be seen by looking at their sponsorships, including sponsoring LaLiga, and being a Regional Partner for none other than Juventus.

For you as a sports punter, this means competitive odds, a solid betting interface, and plenty of sports to bet on. At the time of writing this review, we counted over 6000 events, from Cricket and Football to Tennis, Horse Racing, Table Tennis, and more.

Use the “Bet on your National Team” or “Bet on Big Tournaments” for all the current Indian games or bets available for whichever tournaments are running at the time.

Customer support

The Melbet customer support is available via the green speech bubble button at the bottom of the page. From here, you have 24/7 access to customer support.

Note that customer support will first assist you in Hindi through a ChatBot and will connect you to a live agent should you need further assistance.

• Email: [email protected]
• Live Chat: Available on-site
• Phone: 0008004430067

Response time

While it only took us about 30 seconds to get in touch with a support agent, each response from the agent took nearly 10 minutes, and they were unable to resolve our query.

We suspect that, although we quickly received an introductory message from an agent named Darbin (“Namaste, chat support me aapka swagat hai, hum kis tarah se aapki madad kar sakte hai?”), this message was most likely automated, and an available agent would reply to us when available.

Support like this is not ideal and creates frustration as we are left without even an estimated time for a reply.

Responsible Gambling

While Melbet is a high-quality casino when it comes to games, bonuses, and payment options, they suck at responsible gambling.

The only information about responsible gambling is hidden far down in their Terms and Conditions, where we are given regular information about problem gambling and the self-assessment questions.

As far as RG tools go, Melbet offers self-exclusion and stake limits and requires that players complete KYC before closing a person’s account.

Limits can only be set by contacting customer support.

Conclusion: Why you should play at Melbet

Melbet is a complete casino for anyone looking to play a wider variety of games and game types. It’s also a great casino for players looking to use slightly less popular payment methods or cryptocurrencies.

We recommend that Melbet players keep a close eye on their bankroll and set individual limits to their gambling to minimize the risk of problematic gambling. We don’t think you can trust that Melbet will always be supportive in that regard.